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Hear From the Team
The best part of working here? Here’s what a few of them had to say:
Cornerstones of Our Culture
At Nordstrom, leadership means serving those who serve our customers. Our unique inverted pyramid structure puts leaders at the bottom—focused on supporting and enabling our employees and customers at the top. This approach ensures everyone has the resources and guidance they need to succeed.
Open Door Policy
At Nordstrom, we believe great ideas and honest conversations can come from anyone, anywhere. Our open-door culture means you’re encouraged to connect with any leader or teammate; whether it’s to share a new idea, ask for guidance, or simply have a chat.
Growing Leaders from Within
Because we believe in investing in our people, we foster a promote-from-within culture. When you join Nordstrom, you’re not just starting a job—you’re beginning a career path with real opportunities to grow, advance, and lead. Here, your potential is recognized and nurtured every step of the way.
Recognition
We’re big on recognition, too. Celebrating wins—big and small—is part of how we work, from personal shout-outs to company-wide spotlights. When you succeed, we celebrate together.
Empowering our People to Take Care of our Customers
At Nordstrom, we believe in trusting our people to use good judgment in every situation. We give our team the freedom to make decisions that help take great care of our customers. It’s all about supporting each other to create thoughtful, personal experiences that keep customers coming back.
Leave It Better Than You Found It
Making a positive impact has always been part of how we work. We are led by our ambition to leave the world better than we found it. To progress toward this aim, we have established an impact strategy organized around three pillars: People, Planet and Product.
People
We’re committed to making meaningful contributions to the communities in which we operate, promoting inclusive, fair and consistent workplace practices, upholding employee safety and well-being and protecting human rights throughout our supply chain.
Planet
We recognize the environmental impacts of our business and of the fashion and retail industry more broadly. We have set science-based targets to address climate change and are working to reduce waste and responsibly use water and natural resources.
Product
We understand the impact of our products and the opportunity we have to drive positive change through our offering. We’re working to meet customers’ needs by designing products with a smaller environmental footprint, highlighting goods with sustainability benefits and curating products from a diverse range of vendors.
Making an Impact Together
When people feel like they belong, they flourish. Our Employee Resource Groups are open to all of our employees and help create space for connection, learning, and leadership. They host events, celebrate culture, and drive initiatives that matter to our people and to our business. Our ERGs include:
AsPIRE (Asian Pacific Islander Resources for Employees)
Black Employee Network
¡Hola! (Latin American and Hispanic)
NordstromPLUS (LGBTQIA+)
Nordstrom Veterans Group
Parents@Nordstrom
Thrive (Diverse Ability)
Women in Nordstrom
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