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New Store Opening - Manager - Front of House - Smith Haven Plaza Rack

arrow location Lake Grove, NY 11755, United States of America
New Store Opening - Manager - Front of House - Smith Haven Plaza Rack

As a Service Experience Manager, you’ll wear many hats – you’ll be a mentor, your team’s biggest fan, as well as a driver of business.  

A day in the life… 

  • Drive store volume through the support and education of Service Experience initiatives such as the Nordstrom Rewards program and the sale of gift cards 

  • Recruit, hire, train, develop and motivate your team – their success is your success 

  • Support your team as they educate and assist employees on tools, processes and systems that will enhance our customers’ shopping experience as well as increase sales 

  • Create a solid business plan that enables your team to work together to meet service and sales goals 

  • Support the success of your department by driving continuous improvements

You own this if you have… 

  • For Nordstrom Stores Roles: Prior experience in a Rack Store is preferred

  • For Nordstrom Rack Roles: Prior experience in a Nordstrom Store is preferred

  • 1+ years of successful retail management experience 

  • The ability to develop and maintain productive relationships with store manager, area/regional manager, and other leaders

  • Exceptional customer service skills and a passion to inspire others to deliver outstanding service

  • Dynamic leadership skills and a proven ability to motivate and develop future leaders

  • A proven track record of using key metrics to identify opportunities and drive business

  • Effective communication skills

  • The ability to work a flexible schedule based on business needs, including evenings and weekends

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2022 Nordstrom, Inc

Management Level

Level 14 - Management Track

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$55,500.00 - $89,000.00 Annual

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Bonus - Store Dept Mgr Bonus Plan, 2,500.00 USD Semiannual

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The wage range advertised may not be applicable to all locations. To verify the wage range for a particular work location, please refer to the Pay Range Lookup Tool.

Nordstrom’s base pay offer placement is within a position’s wage range. Placement in the position’s range is dependent on job-related factors such as knowledge, skills and experience relative to peers doing comparable work.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

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Job Details

Job category

Date posted

08/15/2025

End posting date

Position type

Job ID

R-767635

Salary range

$55,500.00 - $89,000.00
Apply now