Internal Audit, Operational Audit Manager (Hybrid, Seattle)

The Nordstrom Internal Audit (IA) team is a trusted business partner that drives organizational excellence by delivering insightful, proactive, and value-driven independent assurance and advisory services in support of Nordstrom’s priorities.

The ideal Internal Audit Operational Audit Manager is a motivated, results-oriented, collaborative, controls expert who is committed to providing exceptional operational, financial, compliance and risk-based assurance and advice to our internal stakeholders. This position will focus primarily on leading operational audits across all Nordstrom operations.

This role is based in Seattle, WA and will be classified as hybrid.

A day in the life…

• Lead operational, financial, and compliance audits of varying complexity through all phases of the audit (planning, fieldwork, reporting) to improve the effectiveness of governance, risk management and control processes.
• Partner with business stakeholders on advisory engagements and emerging risk areas to provide proactive insights beyond traditional audit cycles.
• Effectively perform and project manage audit assignments for projects, focusing on continuous improvement and results with a sense of urgency and accountability to deadlines.
• Execute audit procedures, including evaluating key business process risks and controls, reviewing and analyzing audit evidence/documents, conducting interviews and surveys, documenting processes, and testing results to support conclusions.
• Identify and document audit findings and recommendations that strengthen controls and improve processes. Apply root cause analysis to audit findings and develop recommendations that address underlying risk drivers.
• Prepare audit findings and reports that are accurate, clear, and concise.
• Lead key project meetings with audit clients and communicate findings and recommendations to key stakeholders.
• Develop relationships with key stakeholders and attend appropriate meetings to continuously learn the business and assess risk.
• Leverage data analytics, AI tools, and audit management software to expand audit coverage, improve efficiency, and deliver data-driven insights.
• Perform audit follow-up to ensure the business owner has completed agreed upon action plans and mitigated the risk identified in audits.
• Contribute to improvements in audit methodology to gain efficiency in the execution of audits.
• On an ad-hoc basis, perform Financial Control testing over design and operating effectiveness.

You own this if you have…

• Bachelor’s degree or above with concentration in accounting, finance, or related field.
• 7+ years of Internal audit, public accounting, or other relevant experience.
• CIA (Certified Internal Auditor) or CPA (Certified Public Accountant) Professional Certifications preferred.
• 2+ years project management experience.
• Strong interpersonal, verbal, and written communication skills.
• Retail or similar Industry experience preferred.
• Strong knowledge of internal auditing, risk assessment, control design and testing.
• Experience with using data analytics tools and AI Automation tools in audit testing.
• Strong attention to detail, analytical, problem solving and project management skills.
• Ability to think freely and innovate.
• High level of ownership, accountability, initiative, and customer service.
• Proven experience of evaluating complex data and drawing logical conclusions.
• Ability to work independently as well as collaboratively.
• Ability to travel approximately 10%
• Working knowledge of related standards and frameworks, including
  • IIA Global Internal Audit Standards, Code of Ethics and COSO
  • Internal controls
  • Financial Reporting and US GAAP

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$102,500.00 - $170,500.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf