Digital Content Publisher, Rack.Com (Hybrid - Seattle, WA)

Summary:

The ideal Digital Content Publisher is customer‑obsessed, detail‑oriented, and highly collaborative, with a strong passion for delivering accurate, engaging digital experiences. They demonstrate a solid understanding of web content management, site functionality, and e‑commerce principles, and are committed to optimizing content execution across nordstrom.com. The Digital Content Publisher partners closely with Digital Merchandising, Marketing Operations, and Creative teams to build a clear, purposeful, and consistent on‑site experience that supports business and customer goals.

Key Responsibilities:

• Build, maintain, and update site content and structure within the CMS following established standards and best practices
• Partner with Marketing Operations Project Managers, Creative, and Digital Merchandising teams to support the end‑to‑end content creation and publishing process
• Execute daily content publishing and maintenance tasks to support site updates, campaigns, and feature launches
• Communicate CMS capabilities, limitations, and site experience considerations to cross‑functional partners to improve content strategies
• Leverage site performance metrics and user experience insights to help identify opportunities, risks, and areas for optimization
• Support the execution of new features and functionality within the CMS, ensuring quality and accuracy
• Review operating practices and procedures, identifying opportunities to improve efficiency, quality, and consistency
• Research, troubleshoot, and report content or site issues using appropriate tools and resources to ensure timely resolution
• Maintain a strong understanding of available tools and digital best practices, applying effective approaches to tasks and initiatives
• Ensure accuracy, attention to detail, and confidentiality of all information processed, stored, or accessed

Qualifications:

• 3+ years of experience in web content management, digital publishing, or related e‑commerce roles
• Familiarity with web content management systems, site architecture, user experience principles, and basic source code concepts
• Strong understanding of e‑commerce success metrics and online retail goals
• Proficiency in Microsoft Office, including Excel and PowerPoint
• Excellent organizational skills with strong attention to detail and the ability to meet deadlines
• Strong analytical and problem‑solving skills
• Clear and effective written and verbal communication skills
• Ability to work independently as well as collaboratively in a fast‑paced, deadline‑driven environment
• Demonstrated ability to quickly learn new tools, systems, and processes as business needs evolve

This role is hybrid in Seattle, WA and requires 4 days onsite in-office.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$33.25 - $53.00 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf