Benefits Analyst 2 - Leaves & Time Away - Seattle, WA (Hybrid)
Job Description
Nordstrom is seeking a Benefit Analyst 2 to join our Benefits team in support of Leave of Absence and Time Away programs. This role is an analytical and operationally focused individual contributor responsible for assisting in the administration, documentation, and day-to-day execution of time away programs, including discretionary time off (vacation), sick and safe leaves, Company-Paid Holidays, and Leave of Absence programs. In addition, this role contributes to the strategic side of our leave and time away modernization work, supporting initiatives that shape the future state of these programs. The Analyst partners with Benefits team members, HR Business Partners, HR Operations, and third-party vendors to support consistent program delivery and a positive employee experience. This position plays an important role in ensuring time away and leave programs are administered accurately and in alignment with plan documents and applicable laws.
A day in the life…
Supports the administration and operational execution of Nordstrom’s Time Away and Leave of Absence programs, within applicable legal and regulatory frameworks
Manages a dedicated HR inbox, serving as a responsive and knowledgeable resource for HRBPs on leave and time away questions, processes, and escalations
Serves as a resource for standard questions from internal partners and vendors, escalating and/or managing complex issues as appropriate
Contributes to leave and time away modernization initiatives, supporting workstreams related to policy updates, program design research, benchmarking, and process improvements
Partners with Benefits team members, HR Operations, Payroll, and vendors to support aligned and consistent program delivery
Partners closely with Nordstrom’s internal Accommodations teams to support aligned handling of leave and accommodation intersections, ensuring a coordinated employee experience
Assists in maintaining policy governance by drafting and updating time away and leave-related job aids, FAQs, and employee-facing materials
Applies working knowledge of laws such as FMLA, USERRA, ADA, and state paid leave requirements to support compliant and accurate program execution
Runs standard reports and assists with analysis on utilization, eligibility, and employee impact to support team discussions and decision-making
Supports vendor coordination tasks including data entry, process tracking, reporting, and issue logging
Contributes to training materials, education content, and communications to improve leader and employee understanding of programs
Identifies opportunities to improve processes and reduce manual effort within defined scope
Supports the maintenance of program documentation to ensure operational practices accurately reflect plan rules and approved policies
You own this if you have…
2+ years of experience supporting Leave of Absence and/or Time Away programs
Working knowledge of federal, state, and local leave laws (FMLA, USERRA, ADA, state paid leave programs)
Basic understanding of ERISA, HIPAA, and IRS/DOL requirements impacting employee benefit plans
Experience or exposure to working with third-party leave and disability administrators
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills with the ability to explain program details clearly to employees and partners
High level of discretion and professionalism when handling sensitive employee information
Intermediate proficiency in Microsoft Excel and PowerPoint
Experience working with Workday preferred
Bachelor’s degree or Benefits certification preferred
Location:
This is a hybrid role requiring the selected candidate to be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA and work onsite four (4) days per week.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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